NAIA GUIDE (NINOY AQUINO INTERNATIONAL AIRPORT)

NAIA GUIDE (NINOY AQUINO INTERNATIONAL AIRPORT)

 

NAIA or Ninoy Aquino International Airport is the main airport hub in the Philippines. It has 4 Terminals which are NAIA Terminal 1, NAIA Terminal 2, NAIA Terminal 3 and NAIA Terminal 4. It is located between the cities of Pasay and Paranaque, north of Metro Manila.  It is managed by the Manila International Airport Authority (MIAA), a branch of the Department of Transportation and Communications (DOTC). The airport was named after Ninoy Aquino who was assassinated at the airport in 1983. It was originally named Manila International Airport in 1987. This NAIA Guide hopes to help you navigating the terminals in the airport with ease.

 

Image from: www.liveinthephilippines.com

 

NAIA TERMINAL 1

The present Terminal 1 building was completed in 1981. It is the second oldest terminal. It has an area of 67,000 square meters.  It was designed by Leandro Locsin, a national artist of the Philippines for architecture. However, it is way past its glory. It had recently undergone a bit of cosmetic renovation which is good because we were named as one of the worst airports in the world for a few years. According to the MIAA website, “The 16-gate terminal currently services all international flights coming into Manila, except for those operated by Cebu Pacific Air, PAL Express, Philippine Airlines, All Nippon Air (ANA), Delta Air Lines, KLM Royal Dutch Airlines, Emirates Airline, Singapore Airlines and Cathay Pacific Airways.  Its 84 check-in counters and 22 immigration stations process the daily stream of passengers departing for various worldwide ports, while 20 immigration and 26 customs stations speed up the flow of arriving travelers”.

HOW TO GET HERE: Transport Directions here.

AIRPORT LOUNGE: Miascor Lounge, Pagstop Lounge, Airline lounges

SHOPS AND RESTAURANTS INSIDE THE AIRPORT: Starbucks, Bo’s Coffee, Sweet Ideas Cafe, The Tinder Box, Handicrafts, Duty Free shop

SHOPS AND RESTAURANTS OUTSIDE THE AIRPORT (AT ARRIVALS AREA): Jollibee, food stalls

WIFI: As of September 23, 2016 – PLDT/Smart is providing free unlimited wifi in all NAIA Terminals until October 10. After October 10, only the first hour would be free. Charges will apply for succeeding charges.

AIRLINES THAT OPERATE IN THE TERMINAL: Air China, Air Niugini, Asiana Airlines, China Airlines, China Eastern Airlines, China Southern Airlines, Ethiopian Airlines, Etihad, Eva Air, Gulf Air, Japan Airlines, Jeju Air, Jet Star Asia, Korean Airlines, Kuwait Airlines, Malaysian Airlines, Oman Air, Qantas Airlines, Qatar Airways, Royal Brunei
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NAIA Terminal 1 had undergone some cosmetic renovations in the past year. They changed the carpeting and ceiling. The stores have improved a bit. It also seems like they did some repainting.
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NAIA Terminal 1 map

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NAIA TERMINAL 2 (CENTENNIAL TERMINAL)

NAIA Terminal 2 is exclusively for the national carrier Philippine Airlines. All their domestic and international flights are located here. It was inaugurated and began operations in 1999. Originally intended to be a domestic hub but was later redesigned to accommodate international flights. It is divided into two wings: the North Wing, for international flights, and the South Wing, which handles domestic operations. It currently has 12 air bridges.

HOW TO GET HERE: Transport Directions here.

BANKING AND CURRENCY EXCHANGE: Info can be found here.

AIRPORT LOUNGE: Mabuhay Lounge

SHOPS AND RESTAURANTS INSIDE THE AIRPORT: Red Ribbon, Cafe France, Lola Babes, Ya Kun Kaya Toast, Vin Vin Kiosk, Mister Donut, Christian Ventures Bookazine Corp., Cafe del Cielo, Goldilocks, Massage Center

SHOPS AND RESTAURANTS OUTSIDE THE AIRPORT: None

WIFI: As of September 23, 2016 – PLDT/Smart is providing free unlimited wifi in all NAIA Terminals until October 10. After October 10, only the first hour would be free. Charges will apply for succeeding charges.

AIRLINES THAT OPERATE IN THE TERMINAL: Philippine Airlines, PAL Express

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Image from: saggi-space.blogspot.com

 

NAIA Terminal 2 map

 

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NAIA TERMINAL 3

Image from: wikipedia

 

NAIA Terminal 3 is the newest and biggest of all the terminals. The terminal building has a total floor area of 182,500 square meters. The terminal officially opened in 2008. Cebu Pacific flights use this terminal. The building has 4 levels. Retail shops and food courts are located on level 3. Departures are at Level 3 while arrivals are at Level 2. Terminal 3 can handle 13 million international passengers annually. The center of the building contains the head house where passenger processing is centralized. A total of 20 boarding gates and 140 Check-In-Counters can accommodate 4,000 peak hour one-way passengers. It has two areas, the south wing and the north wing. It divides the domestic and international gates.

HOW TO GET HERE: Transport Directions here.

AIRPORT LOUNGE: Skyview Lounge, Pacific Club, The Wings Transit Lounge, Cathay Pacific Lounge, Singapore Airlines SilverKris Lounge

SHOPS AND RESTAURANTS  BEFORE IMMIGRATION (AT 4TH LEVEL): Pancake House, Jollibee, Kenny Roger’s Roasters, Shakey’s, Wendy’s, Coffee Bean and Tea Leaf, Dimpsum and Dumplings, Grand Kitchen, Mister Donut, Andiamo, Kopiroti, SM Kenko Sauna Corp, Mini Stop, Espressemante, Victoria Secret. The Food Hall: KFC, Army Navy, Pizza Hut, Chowking, etc.

SHOPS AND RESTAURANTS PREDEPARTURE AREA (INTERNATIONAL): Kaishu Japanese Restaurant, Tokyo Cafe, Sweet Idea Cafe, Sushi Noodles Express, The Great Mannhann Restaurant, San Miguel Food Shop, Bo’s Coffee, Seattle’s Best Coffee, Sky Go Cafe and Resto, Arkay Phils, Duty Free Philippines, Heirloom Collection, National Bookstore, Tesoro’s, Pasalubong Philippines, Tapa King, Fly Dragon Cafe

SHOPS AND RESTAURANTS PREDEPARTURE AREA (DOMESTIC): Cinnabon, Chipstead Foods, Delifrance, Espressamante Illy, Go Nuts Donuts, Henlin, Mrs. Fields Cafe, Chaikofi Concept, Kape Manila, Stop and Fly Cafe, Megamelt Bakeshop, Island Souvenir, Team Manila, Siloam Day Spa, National Bookstore

SHOPS AND RESTAURANTS  BEFORE IMMIGRATION (ARRIVAL AREA): Burger King, Fruit Magic, Good Eats (Claudette’s), LA Mall, Chubby China

WIFI: As of September 23, 2016 – PLDT/Smart is providing free unlimited wifi in all NAIA Terminals until October 10. After October 10, only the first hour would be free. Charges will apply for succeeding charges.

AIRLINES THAT OPERATE IN THE TERMINAL: Air Asia, All Nippon Airways, Cathay Pacific, Cebu Pacific Air, Delta Air, Emirates Airlines, KLM Royal Dutch Airlines, PAL Express, Singapore Airlines

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This is what I remember from Terminal 3 food court last time I was there and with a bit of research on the internet. I know it’s constantly changing with new shops that are opening. So, I welcome any changes or corrections you can suggest if you’ve been there more recently than I have. 🙂

 

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Image from: mangochico.wordpress.com

 

NAIA Terminal 3 map

 

NAIA TERMINAL 4 (MANILA DOMESTIC PASSENGER TERMINAL)

It is also known as the Old Domestic Terminal. It is the oldest out of all the existing terminals built in 1948. It was intended to be a domestic terminal but international flights of Air Asia Zest also operate here. There are no bridges so passengers walk to the airplane. The departure hall has a limited capacity of 969 people at a time.

HOW TO GET HERE: Transport Directions here.

AIRPORT LOUNGE: None

SHOPS AND RESTAURANTS PREDEPARTURE AREA: Seattle’s Best Coffee, Rest n Go massage chairs, Papa John’s, Smart booth, Globe booth, Vibes Massage Services, Cinnabon, Muchlach Ensaymada, Goldilocks, Christian Ventures Trading, RJCZ Commercial, Cafe France, Vin-Vin’s Cafe, Mister Donut

WIFI: As of September 23, 2016 – PLDT/Smart is providing free unlimited wifi in all NAIA Terminals until October 10. After October 10, only the first hour would be free. Charges will apply for succeeding charges.

AIRLINES THAT OPERATE IN THE TERMINAL: Air Asia Zest, Skyjet Airlines and Tigerair Philippines.

Image from: www.boywander.com

 

NAIA Terminal 4 map

 

 

DEPARTURE PROCESS

  • There are some parking bays where you can park or be dropped off.
  • Only passengers can enter the Terminal except for Terminal 3 (companions can go inside until you pass the immigration area just like most major airports around the world). The guard usually checks your passport and airline ticket.
  • Then you and your luggage would pass through security and the x-ray machines.
  • Pay the Travel Tax (Check if you need this, sometimes it is included in your ticket)
  • Look for your check-in counter (if you have any luggage to drop off since most airlines now offer online check in). Flight information screens are located throughout the transit lounge, shopping areas and boarding areas.  These screens list flight departures by destination, boarding time and gate number.
  • Then you proceed to the Terminal fee counter (some airlines include the terminal fee in the ticket. Otherwise, you pay it there.)
  • Go through Immigration
  • Another security check with the X-ray machines
  • You have to look for your flight’s gate and proceed there. Usually the request boarding 45 minutes before the flight. If you still have plenty of time. You can always browse the Duty Free shops or other stores located inside the Departure area. If you have lounge access, you can also visit one of those.

ARRIVALS

  • When you exit the plane, the first thing you will pass is the Health security check. On the flight, they should give out the health card info which is usually in yellow paper along with the arrival cards.
  • Then you go through immigration
  • After that is the luggage carousel (if you had any check in luggage)
  • Then it’s Customs, there are two sections which are: Nothing to Declare and Declare items and goods
  • You exit the doors and a lot of people would offer you “taxi rides”
  • You exit another door and cross the street, go through sort of a short tunnel area that will lead you to the waiting area and parking lot
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NAIA AIRPORT PRACTICAL TIPS:

– Wear comfortable clothes
– Make sure you have your travel documents with you
– Bring a pen.
– Bring snacks (if you are traveling on a budget airline, food is not included). My mommy friends said that is a must with a child in tow.
– Bring your medication (with prescription if necessary)
– I always a bring a change of clothes in my hand carry just in case of any emergency (especially if your check in luggage does not arrive with you, it already happened to me once)
– Ideally, be at the airport 3 hours before for international departures and 2 hours before domestic departures.
– Make sure you have all of your things after the security check. My friend forgot to get his Rayban glasses and another passenger took them. It was an elderly person too.
– Never leave your belongings unattended. Always remember that you are responsible for whatever it is you bring.
– Fill out the forms when you can (while you’re on the plane) to save you time and the trouble. They usually give out the form before landing so you have ample time to fill them out.
– Get a cart for your luggage. If you don’t want assistance from a porter and pay for their service later, politely decline.

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I hope that this NAIA Guide of the Ninoy Aquino International Airport helps you in some way especially for the first time travelers. I know it can be overwhelming sometimes. It would be nice to read on new information just to have an idea of what to expect.



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